The DMS Product Specialist will be our product advocate tasked with the overall success and adoption of software and technology for the automotive industry. Through internal and external consulting and education, competitive analysis and promotions, the Product Specialist’s ultimate goal is to be an expert and grow dealer adoption of our products and services.
· Become an expert in our automotive products/services
· Encourage and grow adoption of our products (both internally and externally)
· Develop programs to increase customer awareness and software use
· Consult with our development team on the customer experience when using our products
· Provide guidance and consulting within PBS on software usage, best practices, and competitive products
· Promote and network at conferences, tradeshows, roadshows and events
· Effectively manage customers, partners, focus groups as necessary
· Commit to continuous improvement of yourself, others and PBS as an organization
· Maintain a healthy work ethic and take pride in your work
The DMS Product Specialist spearheads new initiatives for technology in automotive retail. They guide our staff, customers, and our product.
We rely heavily on industry experience, passion, and the art of communication - both verbally and written.
A leader by nature, Product Specialists are charismatic, solution oriented and independent thinkers, while remaining capable of rallying groups of people to a common idea.
The successful candidate will have a passion for technology and the automotive industry, and enjoy learning and working with people on both small and large projects.
Prior dealership management experience is a definite asset, however any previous dealership or DMS experience would be a positive.
· Travel within Canada, the USA, and the Caribbean as required.
PBS is the leading developer of Windows based Dealership Management Software in North America. PBS creates, sells, and supports software for the automotive industry. Our software encompasses all aspects of the dealership including sales, accounting, parts and service across all domestic and import manufacturers. We are unique in the industry as we view our customers as business partners, technology innovators, and friends.
At PBS we embrace the newest technology trends creating innovative software to help our customers stay ahead of the curve. Check us out @ www.pbssystems.com